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Please ensure that you have read and fully understood our terms and conditions, prior to booking a treatment

Terms & Conditions

1. Appointment & Cancellations

All Aesthetica staff are trained and approved following the company,s treatment protocols, and therefore Aesthetica does not guarantee continued treatment with a named staff member.

If you are unable to attend your appointment, we require 48 hours, notice. Failure to give the required notice will result in you being charged a cancellation fee or the cost deducted from any treatment plan with out refund. If you fail to attend an appointment without giving due notice, we may charge a cancellation fee and require you to pay for all future treatments in advance. Clients who have purchased a course of treatment but fail to attend their appointment will be charged for their missed treatment.

Please arrive for your appointment at least 10 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Aesthetica will endeavor to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we have the right to and will make every effort to contact you in advance to re,arrange an appointment as soon as possible no refunds applicable.

Prior to your appointment, we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.

2. Credit Card Details, Payments and Deposits

A deposit of £50 is due by cash or will be charged to your credit or debit card at the time of booking, in order to secure the appointment.

These charges will not be applied to clients booking an appointment from their existing package of treatment.

All treatment bookings must be paid for in full, on arrival at the clinic, prior to treatment commencing.

Purchased courses and treatments are non,refundable and non,transferable. All deposits or payments made in full are non,refundable.

Please be aware that booking fees are non refundable.

3. Course of Treatments

All treatments which are purchased as a course must be paid for in full in advance of the first treatment.

All treatments must be taken or booked within 12 months of the date of purchase; any treatments left un,taken or unbooked after 12 months will be forfeited. If you don, t follow recommended treatment course and or aftercare, results may not be gained or as visible and Aesthetica cannot be held responsible.

Once  a course of treatments has started or discounted course they cannot receive a refund.

We have the right to change treatments in a package at our discretion, with out notice.

4. IV Treatments

IV treatments cannot be guaranteed on every treatment due to several determining factors, clearly outlined in the initial consultation, due to dehydration, fragile veins, client movement etc.

As the bags have been prepared before hand & the procedure carried out, due to no fault of our practitioners no refund will be given & that appointment cost will be lost.

5. Treatment Suitability

We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.

6. Refusal of Treatment

We have the right to refuse treatment, without reservation. if you do not advise of serious or infectious diseases, on booking, your treatment will be refused. You also agree to forfeit your treatment cost or deposit if we have not been advised on your arrival.

7. Liability

Aesthetica will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.

It is the client, s responsibility to ensure that he or she provide Aesthetica with all relevant medical details prior to each treatment. Aesthetica will not be liable for any damage that occurs as a result of the clients failure to disclose such details.

The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Aesthetica regarding the care of a treated area. Nothing in these terms of business shall exclude or limit Aesthetica liability for death or any personal injury resulting from Aesthetica negligence.

8. Special Offers / Vouchers

Discounts can not be used in conjunction with another offer, discounts only apply against RRP. Management decisions are final and not open for discussion.

9. Receiving Emails / Letters From 3rd Party Businesses

Aesthetica and their associated directors, have the right to charge a fee which will be decided on each individual case, to respond to any letters or emails or provide documentation requested by 3rd parties, such as solicitors, image agencies, government bodies, and so on, if you do decide to make the first contact, you or the company you represent agree to these terms and conditions and accept the charges we invoice to your company.

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